Contact Us
We read every message. Replies usually arrive within two business days. CoinConvert is run by a small team, so please keep enquiries specific and include the page you are writing about.
| Purpose | Address |
|---|---|
| General questions, bug reports, corrections | linjiezhang7@gmail.com |
| Advertising, partnerships, data licensing | linjiezhang7@gmail.com (subject line: “Business”) |
| Privacy and data requests | linjiezhang7@gmail.com (subject line: “Privacy”) |
What to include in a bug report
- The exact URL of the page where the problem occurred.
- The browser and operating system you were using.
- What you expected to happen, and what actually happened.
- If a conversion looks wrong, the pair and the amount you entered, plus a screenshot of the rate your exchange quoted at the same moment.
Response times
Corrections to published guides and reports of broken functionality are prioritised. General questions and partnership enquiries are answered in the order they arrive. We do not offer personal trading advice, portfolio reviews or price predictions, so please do not send those — they will not be answered.
Operator
This website is operated by Inhere Trading, publisher of inhere-trading.com and tools.inhere-trading.com.